FAQs

Please see our processing time for up to date information. Each products turn around time varies. Please check the product description of the item(s) in your order. If you have several items in your order, all items will ship based on the longest processing time. 

Yes, by adding Rush Order for a fee you can move up your processing time. We can only accommodate a small number of rush order spots to ensure all customers receive their parcels in a timely manner. By rushing your order it does not guarantee shipping times.

Each size of name spans a specific length to ensure a modern and elegant design: 

• 2-3 letter name script: 9-12"
• 4 letter name script: 13-15"
• 5 letter name script: 16-18"
• 6 letter name script: 19-22"
• 7 letter name script: 23-25"
• 8 letter name script 26-28"
• 9-10 letter name script 29-31"
  

Crafted in 3/4 inch thick solid hardwood

Each script will have a maximum height of 9" which is from the tip of the tallest letter to the base on the longest letter (example: l to y). Short letters are  approximately 2" in height (example: a).

We use a font creator so if we have made it before we can! If you requested a mock up with your order, you will receive the mock up from hello@timberwooddesigns.ca. Otherwise we have an alphabet on every listing, you can find it by swiping through the photos.

All sales are final. Please read our policy here.