Timberwood Designs
Font Preview
Font Preview
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Please note that the text will display at various sizes that are not related to your ordered width. This is simply a font preview tool. We will produce the sign in the size/width that you order.
The exact design of your name may vary from the preview depending on the font type. The lines may be thickened or letters attached to each other differently than what is shown in the preview in order to increase the stability of the design and create a single wood piece.
Specifications
Specifications
Disclosure
Disclosure
Processing Time
Processing Time
Holiday Closure
We are taking a 2-week holiday break from December 23 - January 8th. Our shop will remain open for orders, but any order placed between December 12-January 8th will not be included in our turn around time. Processing time will begin January 9th.
Processing Times:
Personalized Hardwood Items 3- 4 weeks
All other items: 3-5 business days
If you are purchasing multiple pieces in the same transaction, all items will ship together within the processing time of the longest item.
Please allow an additional 2-4 business days in addition to the above times during sales and holiday periods, as well as extended shipping times.*
Please see our Shipping Policy for a full list of our shipping rates.
Need your order as soon as possible? Move up in our order list by adding Rush Order for a fee of $25.00. Shipping times are not guaranteed*.
Please note: Our business days are Monday through Friday from 9 a.m. to 5 p.m. and excludes weekends and public holidays.
* Delivery times are always estimated and never guaranteed. With safety measures still in place for COVID-19, shipment processing times will feel this impact. Our postal services would appreciate your patience as they do their best to process our shipments as quickly and safely as possible.
How to Mount
How to Mount
We recommend mounting the name script by placing small nails on the wall where the loops and corners of the letters are and hang the name script on the nails. *No mounting hardware is included. Please follow manufacturer's instructions in how to use their products. Timberwood Designs is not responsible for how these products are handled.
Shipping
Shipping
Please see our Shipping Policy for current turn around time and a full list of our shipping rates.
Most orders will be shipped via Canada Post or UPS. Shipping times do not include processing time. Delivery time is 4-10 days, signature is required for all UPS deliveries.
Returns & Exchanges
Returns & Exchanges
Please see our Refund Policy.
Cancelling or Modifying Orders
Every piece we create is made custom and to order, therefor all sales are final. In some cases a modification request can be made by email to hello@timberwooddesigns.ca. We pride ourselves on our ability to create and ship orders as quickly as possible, but as a result it may not be possible to modify your order.
